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I was chosen to review Spar and I chose to go to the Salisbury Spar. I had noticed that the store itself was tidy and clean upon arriving at the store and offered wheelchair access with a small ramp around 1 metre leading into the store and I was greeted once I had walked through the door.
The store itself was the size of a corner shop but the layout they had chosen worked well as it opened up the area to make it look bigger. The music was quiet but just loud enough to hear which was soothing and the aircon was just right, not too cold that you want to hurry the shop up and leave. I started from the first isle and everything was arranged in a way that items were easy to locate. A staff member offered to assist if needed which I thought was really nice and the store was really quiet and there was a lot of items I went in for on sale. The shelves were neatly stacked and all the labels were facing outwards which made shopping a lot easier as I did not have to turn products around each time to double check it was the one I was after and I found it really handy and a time saver.
I really liked the fact everything on display was all stocked so I did not have to go to another store to get any last bits and pieces that I needed and also each product had nice spacing between one another so everything was not squished together making it easier to grab items without any other products falling. There were a few items that were a bit more expensive than I'm use to but that is just due to the fact of different stores and different pricing. The only products I could not get at Spar was my meat and chicken items. Once I had double checked I had all the items in my basket that I originally went to Spar for, I made my way to the counter where I waited for the two staff members to finish their conversation. Upon observing I believe the lady staff member was new or being updated on something as she seemed a little lost. I had put my basket up on the counter and she apologised for the wait which I found really polite. She had began to scan the items but was stopped by the male staff member as half of the items she had thought she scanned and put away into plastic bags was actually not scanned. The lady had apologised again which I thought was lovely and both myself and the male staff member were patient with the lady which kept things moving smoothly and I grabbed my bags and left with a smile on my face.
Overall I had a pleasant experience with this store and I found the staff to be very polite and the store itself to be well organised and stocked properly. I would happily return to this store for my next grocery shop!
I visited the Country Road Pitt Street Store in Sydney on 15/09/2016. As soon as I entered the store I was asked if I was looking for anything in particular or if I needed any help. The store appeared clean and tidy both inside and out–great consideringthey had an end of season sale going on.
The layout of the store is very easy to navigate around, the till is at the back of the store with clothes around the edges and stairs and accessories/shoes in the middle making it tempting to purchase while in theline for the till!
All sale stocks were clearly marked and it was very clear what items were on sale and all price tags had mark down prices on. There were no gaps on rails and they were being filled regularly while I was shopping, all sale stock was colour and style co-ordinated making the experience very hassle free (great for sale shopping!).
I went to the changing rooms and there were no staff members waiting there so when I needed a different size, I had to get dressed and get it myself. Other than this the staff were super helpful and friendly. On the home level, I was greeted straight away and the staff member was happy to give me advice of colour schemes. I then tried on shoes back on the ground level and needed a different size, the lady who assisted me got me the size I asked for plus another in case they were too tight. She also informed me that all Country Road members would receive 25% off there shop until the end of the weekend, I could join there and then and also receive 25% off, this includedsale stock. This lady then helped carry my stuff to the till.
There was no queue for the till but only one staff member behind the till and she was on the phone to a customer, she tried to grab another staff member’s attention but I was standing there afew minutes before I was served.
The lady who served me was amazing! She was so friendly, asked me lots of questions about my day andcomplimented the purchases I was making. She told me all about discountsthat were available and the perks of signing up to be a country road member. She packaged all breakables really well.
The quality of the items is great, and it’s very clear you get what you pay for. The linen t-shirt in particular is great quality, feels amazing and has a great fit. The staple country road holdall bag is durable, comfy and fashionable and it’s very clear why people all over Sydney purchase these items.
I was majorly impressed by the organisation of the store considering that there was a sale on, it didn’t feel crazy or intimidating like some sales can be. It was a friendly, organised store with quality customer service overall.
I would rate my experience with the Country Road on Pitt Street a solid 4/5. Had there been help at the changing room and someone at the till this would have easilybeen a 5/5. My experience was great and he customer service was amazing.
The sight was very easy to navigate, and very simple to find each categories etc Men’s, Women’s, Accessories. On the initial home page, there is an arrow to click to see more slides and photos. The first photo was awesome, but when clicking to see the others, it was not loading. I tried to refresh the page, but it was the same case. At first glance, there was no special offers. Once scrolled down, there was a ‘Free shipping over $50’. I would recommend having it at the top of the page as it is an inclination to buy. The 5 for $5 on the home page is quite small on the top right corner, and not noticeable at all. I would potentially make it a little bigger, so it draws more attention and people’s curiosity will spark. Overall, Homepage is colourful and inviting.
I wasn’t looking for any items, so I was more just a shopper wanting to buy but had no clue where to start. I wanted to buy some for myself and for my partner as well. I love how when you hover over the sunnies, it shows them on a model. This is a way for me to view what it looks like on and saves time on not having to click on every single one. In saying this, it is not consistent in all the sunnies. For example, Muse and Prime time to name a couple.
The men’s sunnies also were in the bottom of the women’s page making it a little confusing, does this mean they are uni sex? I would keep them separate as women would not like to wear men’s sunnies and vice or versa. I love in the description how it has the measurements as I have quite a small face and sunnies don’t fit very well but I would probably include whether the frame is a small fit or not as I’m not aware of my measurements, so I ordered a pair that I know now doesn’t fit me. I would also have more explained information in your ‘Materials’ section as I wasn’t aware what ‘grade 4’ ‘Grade 3’ etc was.
Checkout experience was great. Really nice and simple and didn’t take too much time which is awesome. Some checkouts ask for so much information, it sometimes turns me off buying as it takes too much time. I LOVE that express shipping is only $3 and I love that is states how many days it should arrive. I ordered my sunnies on Wednesday night and they arrived Monday morning which is awesome. I also liked the email sent when it was shipped as some companies do this but not actually follow through. I was very impressed with the packaging. It came wrapped up individually and looked very secure to ensure it wasn’t damaged in transit. Overall, I was very impressed with the service given.
I ordered 3 pairs of sunnies - Mod Star – fit awesome, absolutely love - Rumours – little big but still love the shape of them - Let it run – My partner loves them and fits him well All items were in excellent condition and good quality. I would rate my experience a 4. If you added a little more information so that customers who aren’t familiar with buying sunnies have more knowledge it would have been a 5.