The Site and the product testing reviews featured are operated by Submission Technology Pty Ltd (ACN 606 612 060) ("Submission Technology").
We recognise that your privacy and the protection of your personal information are important to you.
We take your privacy seriously, taking every reasonable precaution to safeguard the personal information that you provide.
We are bound by the Australian Privacy Principles under the Privacy Act 1988 (Cth)("Privacy Act"). If you wish to find out more regarding the Privacy Act please visit http://www.privacy.gov.au/law/act
Cookies and IP Addresses
Like many sites, we may obtain and use your IP address to help diagnose problems with our server and provide you with a better web experience. Your IP address is used to help identify you and your registrations and gather general demographic information.
To find out more about cookies, please visit www.cookiecentral.com.
Where you agree to allow us to put cookies on your mobile phone device, your consent will be valid in respect of that device for 12 months. We will ask you to validate your consent the first time you visit one of the Sites after the 12 months have expired. If you access the Site from a different device we shall ask you for your consent to place cookies on the new device.
For information on how to remove cookies on your mobile phone browser, please see your handset manual. For more information about cookies and how to disable cookies from your browser please CLICK HERE or visit: http://www.allaboutcookies.org.We work closely with some of Australia's leading brands to help them better target their offers and help them learn more about what consumers want from their products. Our surveys provide manufacturers, retailers and service providers with the information they need to better serve you. Here you will find a list of suppliers who are authorised to by us to place and read cookies on our properties (including from our Site and any other communications), as well as information on how to opt-out through their privacy policies.
Personalised advertising & email marketing
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic in an anonymous format using cookies. It allows us to see the number of visitors to our Site, where they are located and what pages they have visited. If you wish to find out more about Google Analytics and your privacy then please visit: http://www.google.com/intl/en/policies/privacy/.
What Personal Information do we collect?
In addition to any information set out above, we collect personal information in a range of ways, including, when you provide it directly to us, for example, when you attempt to register as a Site User, when you choose to provide personal information to us for example by phone, e-mail or social media networks, in the course of providing you with a requested product, service or benefit, from third party service providers, from publicly available sources, from electronic tagging mechanisms such as cookies, from our records of your use of the Site, when we are required to do so by law, for example, when we are required to verify your identity from certain documents before supplying a product, service or benefit to you.
Personal information is any information or an opinion about an identified individual, or an individual who is reasonably identifiable. This may include, but is not limited to: your name and/or title, your personal and/or business entity related e-mail address, mailing address, telephone numbers, fax number, occupation and details of your use of our (or our suppliers') products, services or benefits and/or any other information requested on the applicable Site User registration form.
You do not have to provide us with any personal information, however, if you do not do so, we may not be able to complete a transaction you have entered into, finalise payment of a product, service or benefit you have requested, make delivery of a product or service or benefit you have ordered, validate your entry into a promotion, or otherwise provide you with the products, services or benefits you have requested.
Why we collect, use and disclose Personal Information?
- to provide you with information about the products, services and benefits we offer and those offered by third parties that work with us;
- to provide you with a more personalised service;
- to conduct market research;
- to inform you about problems with our products, services or benefits;
- to provide you with marketing and promotional material, including marketing and promotional material of thid parties that work with us, including by direct marketing (refer to below);
- to review and improve our products, services or benefits;
- to facilitate communications between yourself and other third party suppliers that work with us
- identity verification;
- where required or authorised by law, including law enforcement and national security agencies and other government and regulatory authorities.
We will also collect, use and disclose your personal information to third parties who work with us in our business (located in Australia or the United Kingdom), including, without limitation, our Advertiser Clients, any of our commercial associates, suppliers and business partners, agents, consultants, professional advisers to help provide, promote or improve the products, services or benefits we provide or that are provided by third parties, or whether authorised or required to do so by law, for example:
- to pass on to selected companies to provide you with offers and promotions
- to help other companies profile and extend their databases
- to facilitate communications between yourself and other third party suppliers that work with us
We may also use and disclose your personal information to send direct marketing to you from us and/or from third parties including, without limitation, our third party suppliers, social networking sites, our commercial associates, suppliers and business partners, agents, consultants, professional adviers, who work with us to help provide, promote or improve the products, services or benefits we provide. You can view our current 3rd party "sponsors" here.
The direct marketing may relate to the products, services and benefits we provide or the products services or benefits of other parties or to keep you informed of new developments we believe may be of interest to you.
You may opt-out of receiving direct marketing through the unsubscribe function that will be made available to you with each direct marketing communication.
By providing your personal information to us, you consent to our disclosure of your personal information to organisations in those countries even though it may not receive the same protections that it would in Australia. You may request us not to transfer your personal information to the countries listed above, but if you do so we may not be able ot provide you with the products, services or benefits you have requested from us.Personal information sent overseas
User Access and Choice (Opt-Out)
We will retain your personal information for as long as your account is active or as needed to provide you services, or as otherwise required by law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at email@example.com
Security and storage of your personal information
We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities.
Additionally, we take reasonable steps to destroy or de-identify personal information when we no longer need it.
The Internet is not a 100% secure medium for transmitting information, accordingly, we cannot guarantee the security of any information you send to us via the Site or by email. We are not responsible for any loss or damage, whether direct, indirect or consequential, that you or others may suffer as a result of the loss of confidentiality of such information.
Managing your personal information
Each user is personally responsible for maintaining the security of his or her account. A user should not share account information such as their user-name and password, and is responsible for keeping it confidential.
We will take reasonable steps to keep personal information it collects, uses and retains about you accurate and up-to-date. If your personal information changes, you may correct, update, amend, remove, or ask to have it removed by making the change on your user account settings page, by emailing our Customer Support at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information listed below. If you no longer desire our service, or wish to have all of your information deleted, please contact us directly. We will respond to your request within 30 days.
We do not collect health information or sensitive information, including race, religion, political, philosophical, sexual, origins, views or preferences.
Upon request we provide Site visitors with access to all information that we maintain about them, unless an exemption to the Privacy Act 1988 (Cth) applies. You can access this information by e-mailing us: email@example.com. We may charge a fee for retrieving this information, in which case, we will inform you of the fee and obtain your agreement to that fee.
Privacy Officer, Submission Technology Pty Ltd, The Beater House, Turkey Mill, Maidstone, Kent, ME14 5PP, England.
Complaints will be forwarded to our Privacy Officer who will acknowledge and respond to complaints within 30 days.
The response will confirm whether or not there has been a breach. In the event of a breach, the response will provide detailed information on what action is being taken to rectify the breach, how similar breaches will be prevented in the future and if there are any actions you should take to minimise the impact of any such breach.